Privacy policy

Updated 10.8.2023

We at Kaksio Labs are committed to protecting your privacy

Kaksio Labs Oy
Bulevardi 30
00120 Helsinki

Jens Sundell, CEO
tel. +358 44 332 9832


In order to serve you best, we require that we collect and process some information about you. However, we value your privacy and are committed to protecting it. This Privacy Policy contains information about what personal information we collect, what principles we treat, and what rights and opportunities you have for your information.

Kaksio Labs handles personal information about you in accordance with this Privacy Policy and applicable law, so we ask that you read this Privacy Policy carefully. We may also make updates to this Privacy Policy as our business evolves or changes in legislation, so we ask you to visit this page from time to time.

What is the purpose for which my personal data are collected and processed?

We collect, store, and process personal information about you only for pre-defined purposes. The main uses are:

  • Providing services
  • Customer Relationship Management
  • Execution of our contractual obligations
  • Compliance with legal obligations and claims
  • Customer communications and answering contact requests
  • Development of our business
  • Targeting our services to you.

What personal information is collected and from which sources?

We collect personally identifiable information about you mainly  when you contact us or later when using our services. In addition, we may collect information from public sources and registers, such as various social media channels.

We also collect visitor information from our website through HubSpot and Google Analytics Services to analyze and improve our site and to target relevant marketing to visitors. Typically, we may receive the following information directly from you:

  • Employer name, first name, last name, email address, phone number
  • Data collected through HubSpot and Google Analytics, such as IP addresses and cookie information

For example, we may collect the following information from various public sources:

  • Use of social media
  • Employer company key figures

With your consent, we may collect other information, such as consent to a variety of marketing communications.

What is the basis for processing personal data?

We will ensure that we always have the legal basis for processing your personal information. We may process your personal information on a variety of grounds. We will process your information for the purpose of implementing the agreement and fulfilling legal obligations. We will also process your personal information based on our legitimate interest, which is to provide our services and conduct and develop our business. We may also process some of your personal information based on your consent, such as your consent to marketing communications.

Who handles my information and passes it on to third parties?

As a rule, your personal information will be processed by our personnel in the performance of their duties. We may also outsource some processing of personal data, such as information systems used for storing and processing personal data. In this case, we take care of, among other things, agreements that the confidentiality of your information is preserved and that the information is also processed lawfully. We may also disclose the information otherwise in order to fulfill your contractual obligations or when required by law or by a competent authority. We may also disclose your information if we were involved in a business or business transaction.

Is my information released outside the EU?

Your personal data may be transferred outside the EU in a particular situation. Any transfers outside the EU will only apply to situations where, for example, the servers of the cloud systems we use are located outside the EU. If this happens, we will ensure that the processing, transfer and storage of your information is carried out in accordance with the legal requirements and with adequate safeguards.

How long will my personal information be stored?

We will not store your personal data longer than is necessary for their intended purpose or as required by the agreement or law. However, retention periods for personal data may vary depending on the purpose and situation. We will also try to update your information from time to time.

How do I keep and protect my data?

Your information is stored on the servers of our service provider, which are protected in accordance with the industry's general practice. The personal information we collect and process is kept confidential and is not disclosed to anyone other than those who need it, or confidentially and limited to our customers under service agreements. Access to your personal information is protected by user IDs, passwords, and permissions. 

Obligation and consequences of non-disclosure

If you do not provide or permit the processing of personal information, we are unlikely to be able to serve you and serve the purpose of our activities. So if you don't want us to process your information in accordance with this privacy statement, we ask that you do not provide us with any information.

Are cookies used on the website and what are they?

We use the HubSpot service cookies on our website to provide the best user experience for the site visitor. Cookies are short text files that the web server stores on the user's terminal. Cookies provide us with information on how users use our website. We may use cookies to develop our services and website, to analyze the use of the website, and to target and optimize marketing. The user of the website may consent or deny the use of cookies in the settings of his web browser. Most web browsers automatically allow cookies. Please note that blocking cookies may limit the functionality of our website.

What rights and opportunities do I have?

Withdrawal of consent

If we process your information based on your consent, you can withdraw your consent at any time by notifying us, for example by sending an email to

Access to information

You have the right to receive confirmation from us of the processing of personal data concerning you and of the processing of personal data concerning you. In addition, you have the right to receive additional information about the grounds for processing your personal data.

Right to fix errors

You have the right to request that we correct any personal data that is incorrect or out of date or otherwise incomplete.

Right to prohibit direct marketing

You can deny the processing of your personal information for direct marketing purposes by sending an email to

Right to object to processing

If we process your personal information on the basis of our public interest or our legitimate interest, you have the right to object to the processing of personal data relating to you to the extent that there is no significant reason for disregarding your rights or processing is not necessary to meet a legal claim. Please note that in this situation we are unlikely to be able to serve you anymore.

Right to restrict processing

In certain circumstances, you may request that we limit the processing of your personal information.

Right to transfer data

If we have processed your information based on your consent or for the performance of a contract, you have the right to receive the information you have provided electronically in a commonly used form so that the information can be transferred to another service provider.

How can I exercise my rights?

You can enforce the rights described above by contacting us, for example, by sending an e-mail to At the same time, we ask that you mention your name, address and phone number and attach a passport, driving license or other ID to your message so that we can verify your identity. If you consider that the processing of your personal data is not lawful, you may also lodge a complaint with the competent supervisory authority.

Can this privacy statement be updated?

We may make updates to this Privacy Policy as our operations changes. Updates can also become topical when legislation changes. The changes will take effect when we publish the updated Privacy Policy. We therefore ask you to review the content of this Privacy Policy at regular intervals.

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